Trezor.io/start

Trezor.io/start FAQ: Uncommon Questions & Detailed Answers

1. Can I Use Trezor.io/start Without a Trezor Device?

❌ No. The Trezor.io/start page is exclusively for initializing a Trezor hardware wallet (Trezor One or Model T). If you don’t have a device, you’ll need to purchase one from the official store to proceed.

2. What If My Computer Doesn’t Recognize My Trezor?

  • Try a different USB port/cable (some cables charge but don’t transfer data).
  • Restart your computer and reconnect.
  • Use Trezor Bridge (a helper tool for browser communication) if issues persist.
  • Test on another device to rule out system-specific problems.

3. Is It Safe to Set Up Trezor on a Public Computer?

⚠️ Not recommended. Public computers may have malware or keyloggers. Always:

  • Use a trusted, malware-free device.
  • Ensure no one is watching your screen.
  • Never save recovery phrases or PINs on the computer.

4. Can I Interrupt the Setup Process Midway?

🔌 Yes, but with risks:

  • If you disconnect before saving your recovery phrase, you’ll need to restart setup.
  • After writing down the seed, your wallet is recoverable even if setup is interrupted.

5. Why Does Trezor.io/start Ask for a Firmware Update?

  • Security patches: Updates fix vulnerabilities.
  • New features: Enhanced functionality (e.g., new coin support).
  • Always verify firmware updates via Trezor Suite (never accept updates from pop-ups).

6. What Happens If I Lose My Recovery Seed After Setup?

💔 You lose access to your funds permanently. Trezor cannot recover your seed. Solutions:

  • Store multiple copies in secure locations (e.g., fireproof safe, bank vault).
  • Use a metal backup (like Cryptosteel) to protect against physical damage.

7. Can I Use Trezor.io/start on Mobile?

📱 Partial support:

  • Android: Works with OTG cable + Trezor Suite app.
  • iOS: Limited functionality; use a computer for full setup.

8. Why Does Trezor Generate a 24-Word Seed Instead of 12?

  • Higher security: More words = harder to brute-force.
  • Enterprise-grade protection: 24-word seeds are the default for Model T.
  • You can still choose a 12-word seed in advanced settings.

9. Can Someone Hack My Trezor During Setup?

🛡️ Extremely unlikely if you:

  • Download software only from Trezor.io/start.
  • Never enter your seed on a keyboard (only on the Trezor device’s screen).
  • Avoid phishing sites mimicking Trezor’s official page.

10. What’s the First Thing I Should Do After Setup?

✅ Test recovery:

  1. Wipe your Trezor (via settings).
  2. Restore it using your seed to confirm backup accuracy.
  3. Transfer a small amount of crypto to verify everything works.